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Terms & Conditions
Group, LLC and you, the person accessing our website(s) (the “Site”) and/or mobile application(s)
(the “Application” or “App”) and registering for any services and/or application made available by
are applicable to the websites of Ashland Auction Group, LLC, and its parents, affiliates, and
subsidiaries (“Auctioneer” “Ashland”, “Ashland Auction Group”, “we”, “us”, or “our”, or the
AshlandAuction.com tools, documents, applications (including mobile applications), and other
services (such as livestream simulcast auctions). Collectively, we refer to all of these Websites, tools,
and applications as “Services.” Please read this document carefully as it is a legally binding agreement
between you and your representatives (collectively, “you”), and Ashland Auction Group, LLC.
2. Acceptance of Terms
2.1 Binding Agreement
binding agreement with us.
2.2 Changes to Terms
We may change our terms at any time for a variety of reasons, such as reflecting changes in applicable
law or updates to Services. The most current version will always be posted on the
AshlandAuction.com website. Changes will be effective no sooner than the day they are posted
publicly. In order for certain changes to become effective, applicable law may require us to obtain
your consent or send you a written notification. If we make any material changes to these Terms of
Use, we will notify you via email or on the Services as appropriate. If you do not agree to any changes
Site or Application immediately. Continued use of the Site or Application indicates your implied
content to such amendments, and you will be bound by the updated Terms.
3. Eligibility, Registration, and Privacy
You (“Account Holder”, “Bidder”) must be at least 18 years of age to use at Site or Application. In
addition to meeting the legal requirements for engaging in a legally binding contract of sale, you will
be required to provide us with certain information, including your legal name, valid email address,
username, and password (collectively, your “Account Information”). If you provide any information
that is inaccurate, untrue, not current, or incomplete, or if you impersonate someone else, or if we
have reasonable grounds to suspect so, we reserve the right to suspend or terminate your account and
refuse any and all current or future use of the Site and Application by you.
explains what information is collected and how that information is protected.
You are solely responsible for safeguarding the confidentiality of your username and password. You
must notify us immediately if your account information is compromised. We are not responsible for
any losses or damages associated with the unauthorized use of your account and you will indemnity
and hold us harmless from and against any losses, damages, claims, or liabilities relating to the
improper, unauthorized, or illegal uses of your account.
Account Holder is responsible for any and all bids made from their account. Account Holder is the
sole individual that has permission to use their account. If Ashland Auction Group has reasonable
grounds to suspect that an account is being utilized by someone other than the registered Account
Holder, we reserve the right to suspend or terminate your account and refuse any and all current or
future use of the Site and Application by you.
In the event that you are user accessing Services from a region other than the United States, please be
advised that through your continued use of the Application and Services, which are governed by U.S.
law, you are transferring your personal information to the United States and you consent to such
Any individual wishing to utilize the Site or Application needs to register an account with us. By
creating an account, you agree to provide accurate, truthful, and current information. It is your
responsibility to maintain the confidentiality and security of your information. You are fully
responsible for all usage associated with your account. You may not share your account with others.
By providing your information, you consent to us contacting you about your interest in us or our
Services by email, phone, or any other contact information that you have provided us with. If you
office during typical office hours.
4. Usage and Restrictions
4.1 Intellectual Property & Content
All of the content on the Site or Application, are copyrighted by us or our licensors and content
suppliers, and are protected by U.S. and international laws. You agree
All text, photographs, videos, graphics, user interfaces, visual interfaces, trademarks, logos, sounds,
artwork and computer code, including but not limited to the design, structure, “look and feel” and
arrangement of the content available on the Site and Application (collectively, “Content”) is owned,
controlled or licensed by or to us, and is protected by U.S and international law. You agree to abide
by all applicable laws, as well as copyright notices or restrictions posted on the Site or Application,
and you acknowledge that use of any content of the Services without our express prior written
permission is strictly prohibited. You may not use any of our trademarks, trade names, service marks,
copyrights, or logos in any manner which creates the impression that such items belong to or are
associated with you, unless you have our written consent, and you acknowledge that you have no
ownership rights in or to any of such items.
The Site and Application are licensed, not sold. The Content, Site and Application, and all related
intellectual property, are solely and exclusively owned by us and/or our licensors and suppliers. We
grant you a personal, limited, nontransferable license to view, download, and display the Application
may not reproduce, publicly display, or distribute the content from the Site or Application in any
way, except as authorized by the functions and features of the Site (such as directly sharing a listing
from our website to social media using an app on our Site). The license granted to you pursuant to
for any other purposes. You shall not reverse engineer, disassemble, or translate, in any way, the
Site’s content and user-interface. You have no right or claim of right to the Content of any ideas on
the Application or Site.
You may not frame the Websites. You may link to the Websites, provided that you acknowledge and
agree that you will not link the Websites to any website containing any inappropriate, profane,
defamatory, infringing, obscene, indecent, or unlawful topic, name, material, or information or that
violates any intellectual property, proprietary, privacy, or publicity rights.
4.2 Links to Third-Party Sites
The Application and Site contain links to other independent third-party web sites, and we provide
links to third-party websites as part of the Services (in all cases “Third-Party Sites”). Such Third-
Party Sites are not under our control, and we are not responsible for and do not endorse the content
of such Third-Party Sites, including any products, information or materials contained on such Third-
Party Sites. You will need to make your own independent judgment regarding your interaction with
these Third-Party Sites. We accept no responsibility for reviewing changes or updates to, or the
quality, content, policies, nature or reliability of third party web sites, including, without limitation,
Linked Sites and websites linking to the Application and/or Site. You should review applicable
terms and policies, including privacy and data gathering practices, of third party web sites, and
should make an independent decision as to whether or not you should proceed with using Third-
4.3 Violations of Licensed Usage
You agree not to use the Site or Application in a way that:
• Violates any laws;
• Violates any third-party’s rights;
• Prevents or limits access to the Site or Application;
• Interferes with any other party’s use of the Site or Application;
• Attempts to gain unauthorized access to the Site or Application;
• Impairs our computer systems or transmits software viruses, worms, or other harmful files;
• Uses any part of the Services in unsolicited mailings or spam material;
• Allows you to scrape, monitor, or copy any part of the Services in an automated way, using
any robot, scraper, or other method of access other than manually accessing the publicly-
available portions of the Services
5. Online Bidding & Simulcast Participation Terms
5.1 Online Auction & Simulcast Auction Participation
In order to place a bid in an online auction or simulcast auction, you must create an account
with Ashland Auction Group. Your account must be authorized by Ashland Auction Group.
Authorization may consist of, but not limited to, providing an advance deposit, form of
identification, and/or verifying contact information (e.g. email address). This process is not
immediate and may require manual approval from Ashland Auction Group.
When participating in an online auction, you may receive an indefinite amount of
notifications (e.g. email, text, etc.) depending on the auction’s activity and opt-in preferences
associated with your account.
5.3 As-Is, Where-Is
It is the buyer’s sole responsibility to perform their own due diligence by researching the
property and familiarizing themselves with the terms of the sale. The Real Estate is offered
at public auction (online or simulcast) in its present, “as-is, where-is” without express or
implied warranty from Seller or Ashland Auction Group as to the nature and description of
the improvements as contained herein; and subject to easements, agreements, restrictions or
covenants of record affecting same if any.
The property will be sold subject to any local municipality’s Violation Notices, if any.
The purchaser waives and releases the Trustee, the Auctioneers, and their respective agents,
successors and assigns from any and all claims the purchaser and/or its successors and
assigns may now have, or may have in the future relating to the condition of the property,
including but not limited to the environmental condition thereof.
5.4 Buyer’s Premium
A Buyer’s Premium, as advertised, will be due from the winning bidder. The Buyer’s
Premium is in addition to the winning bid, and when added together with the winning bid,
this figure represents the Final Purchase Price to be paid by the purchaser at settlement.
5.5 Marketable Title
If the Trustee or Seller is unable to convey good and marketable title, the purchaser's sole
remedy in law or equity shall be limited to the refund of the deposit.
5.6 Refund of the Deposit
Upon refund of the deposit, this sale shall be null and void and no effect, and the purchaser
shall have no further claim against the Trustee/ Seller or Auctioneers.
5.7 Closing Cost
Recordation costs, transfer taxes and all other costs incident to settlement, to be paid by the
5.8 Errors and Omissions
Ashland Auction Group, LLC assumes no liability for any errors or omissions of
information. Ashland Auction Group, LLC shall not be responsible or liable in any way if
the owner fails to honor the bid, refuses to settle, or cannot close in accordance with the
Bidder assumes responsibility for any errors in bidding. Bidder shall verify the address of the
property they are bidding on prior to submitting a bid.
5.9 Reserve Auctions
Auctions will be a Reserve Auction sale, being sold subject to seller confirmation. The high
bid amount will be placed into reserve pending seller confirmation. The auctioneer and its
agents have the right to place bids up to the reserve amount.
5.10 Bidding Increments
Ashland Auction Group reserves the right to establish and change minimum bidding
increments. Bidding increments can be adjusted in the midst of an auction at Ashland
Auction Group’s discretion.
5.11 Soft Close
Each bid made on a property in the last few minutes of an auction will add more time to the
auction. This will continue indefinitely until the time expires without new bids being placed.
A soft close ensures fairness and allows the highest bidder to win.
5.12 Conduct of the Auction & Auctioneer Discretion
Auctioneer will regulate all matters relating to the conduct of the Auction and Auctioneer’s
decisions will be final and binding. Auctioneer will have control over bidding, and
Auctioneer will resolve any and all disputes and discrepancies.
Auctioneer may, in Auctioneer’s sole and absolute discretion, extend or reopen the bidding
(but will not be required to)
(i) if a bid is made while the hammer is falling in acceptance of a prior bid or while bidding is
otherwise being terminated,
(ii) if, after the Fall of the Hammer or other termination of the bidding, Auctioneer is made
aware of a bid that was tendered, but went unnoticed, prior to the Fall of the Hammer or
other termination of the bidding, or
(iii) a technology disruption or failure, or other error, caused a bid that was tendered, or
attempted to be tendered, prior to the hammer from being received or recognized, or
(iv) some other technology disruption or failure, or other error, occurs.
All sales are subject to final certification by Auctioneer, and there may be occasions in which
an Auction may be reopened in its entirety due to technical difficulties or other issues. Any
contracts formed with the Fall of the Hammer will be subject to the conditions set forth in
this Section. If bidding is reopened pursuant to this Paragraph, the High Bid recognized by
Auctioneer prior to the reopening of the bidding will be held, and may not be retracted, and,
if no further bids are received, such bid will be the Winning Bid.
Ashland Auction Group reserves the right to reschedule any previously scheduled auction
for a different date and/or time.
5.13 Bid Withdrawal
No bid may be withdrawn by an online bidder, even if the Bidder claims to have made an
error in bidding.
5.14 Contract Performance
In the event that a Bidder is the successful bidder, Bidder must immediately execute of
Contract of Sale and tender a nonrefundable earnest money deposit in the form of cash or
certified funds. A winning bidder is unconditionally bound to purchase the property.
5.15 Winning Bidders Subject to Certification and Executed Contract of Sale
The final determination of the Winning Bidder on any parcel of Real Property is subject to
certification by Auctioneer and any email or electronic notice of the auction results (whether
generated manually or automatically) is subject to such certification and correction. A
winning bid is not a contract of sale. See Contract Performance.
5.16 Records of Online Activity
Absent clerical errors, Auctioneer’s records will be final and conclusive.
6. Changes and Updates
We may make occasional changes or improvements to our Services. We may add, alter, or remove
functionality from a Service at any time without prior notice. We may also limit, suspend, or
discontinue a Service at our discretion.
7. Disclaimer of Warranties
7.1 AS-IS, AS-AVAILABLE
YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK AND
ACKNOWLEDGE THAT ALL INFORMATION CONTAINED IN THE SERVICES IS
PROVIDED “AS-IS” AND “AS-AVAILABLE,” AND THAT WE DISCLAIM ALL
WARRANTIES, EITHER EXPRESS OR IMPLIED, AS TO THE SERVICES, INCLUDING,
BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. We make no representations
or guarantees that the Services are compatible with your equipment or that the Services, or that any
electronic communications sent by us or our affiliates, are error-free or will be free from loss,
destruction, damage, interruption, corruption, attack, viruses, worms, or other harmful, invasive, or
corrupted files, interference, hacking, or other security intrusion, and we disclaim any liability relating
thereto. You agree that we have the right, at our sole discretion, to change the content or technical
specifications of any aspect of the Services at any time. Furthermore, you agree that such changes may
result in you being unable to access the Services.
7.2 Technology Disruptions
Auctioneer will not be responsible for technology disruptions, errors, or failures (including disruptions
to bidding or the failure to execute, recognize, or record online bids), whether caused by (i) loss of
connectivity, breakdown, disruption, or failure of the Site or Application (ii) breakdown, disruption,
or failure of a Bidder’s internet connection, computer or system, or (iii) otherwise.
7.3 Failures by Online Auction Platform Provider and its Affiliates or Contractors
Auctioneer may use one or more Online Auction Platform Providers to facilitate the Auction. Under
no circumstances will Auctioneer by liable for any failure(s) of the Online Auction Platform
Provider(s) to perform all or any of its/their obligations, or for the failure of any affiliates, employees,
agents, representatives, or contractors of the Online Auction Platform Provider(s) to perform their
7.4 Brower Incompatibilities and Site Outages
While we make every effort to ensure that our servers are readily accessible and always functioning
accordingly, the Site or Application may sometimes be inaccessible, or it may not function properly
with your web browser and operating system. The Company cannot be held liable for any perceived
or actual damages arising from the operation, content, or use of the Site or Application.
7.5 Due Diligence
We make no guarantees, representations, or warranties that the Services or information available
through the Services, or that the use of or result of the use of the Services, will be accurate, reliable,
complete, current, uninterrupted, or without errors. Any photographs, documents, or other
information available on the Services are for informational purposes only, and may not represent the
current condition of a property or the condition of the property at the time of sale. The posting of
pictures on the Services does not constitute a guarantee that any items represented in the pictures will
be present when a buyer takes possession of a property. Purchasers are encouraged to conduct their
own due diligence and investigate all matters relating to any properties. It is recommended that you
seek independent advice, including legal counsel, to perform your due diligence and that you use good
faith efforts in determining that the content of all information provided to or obtained by you is
You understand and acknowledge that the information provided through the Site or Application is
subject to change. It is your sole responsibility to visit the Site or Application frequently for up-to-
We reserve the right to refuse, revert, or cancel any bids for property listed at an incorrect starting
bid or reserve price.
7.6 Third-Party Sites
Some of the available content, services, and information may include materials that belong to or that
are submitted by third-party websites. You acknowledge that we assume no responsibility for such
content, services, or information. You acknowledge that such third party content, services and
accessing and that by accessing such content, services and information you agree to all such
be linked to or from the Services is not maintained or controlled by us. We do not: (a) make any
warranty, express or implied, with respect to the use of the links provided on, or to, the Services; (b)
guarantee the accuracy, completeness, usefulness or adequacy of any other websites, services, or
goods, that may be linked to or from the Services; or (c) make any endorsement of any other
websites, services, or goods that may be linked to or from the Services.
8. Limitations of Liability
UNDER NO CIRCUMSTANCE, INCLUDING BUT NOT LIMITED TO NEGLIGENCE,
SHALL WE, OUR PARENTS, SUBSIDIARIES, OR AFFILIATES BE LIABLE TO YOU OR
ANY THIRD PARTY FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL,
SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, ARISING FROM USE OF OR
INABILITY TO USE THE SERVICES, INCLUDING THOSE CAUSED BY ANY FAILURE
OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN
OPERATION OF TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURE IN
CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT
ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY
OR MAY NOT APPLY TO YOU. TO THE EXTENT PERMITTED BY LAW, OUR
AGGREGATE LIABILITY IN CONNECTION WITH THE SERVICES FOR DAMAGES,
WILL NOT BE GREATER THAN THE AMOUNT YOU PAID TO ACCESS THE SERVICES
OR TWO HUNDRED DOLLARS ($200), WHICHEVER IS GREATER.
8.1 Third-Party Sites
While the Company makes every effort to ensure that its servers are readily accessible and always
functioning accordingly, the Website may sometimes be inaccessible, or it may not function properly
with your web browser and operating system. The Company cannot be held liable for any perceived
or actual damages arising from the operation, content, or use of the Website.
You agree to indemnify, defend, and hold us, our parents, subsidiaries, and affiliates harmless,
including costs, liabilities and legal fees, from any claim or demand made by any third party arising out
of or relating to: (i) your access to or use of the Services; (ii) your violation of any third party right,
including without limitation any copyright, property, or privacy right; (iii) the content of your
the exclusive defense and control of any matter subject to indemnification by you, and you agree to
cooperate in such defense. You agree not to settle any matter in which you have indemnity obligations
without our prior written consent. We will use reasonable efforts to notify you of any such claim,
action or proceeding upon becoming aware of it.
10. Suspension and Termination of Services
10.1 By You
You can terminate your use at any time by discontinuing usage. If you wish to have your account
deleted, you can email Sales@AshlandAuction.com and request that your account be deleted.
10.2 By Us
Ashland Auction Group may limit, suspend, or terminate the Services to you: (i) if you fail to
comply with these Terms, (ii) if you use the Services in a way that causes legal liability to us or
disrupts others’ use of the Services; or (iii) if we are investigating suspected misconduct by you. Also,
if we limit, suspend, or terminate the Services you receive, we will endeavor to give you advance
notice. However, there may be time sensitive situations where we may decide that we need to take
immediate action without notice. If Ashland Auction Group stops providing the Services to you
because you repeatedly or egregiously breach these Terms, we may take measures to prevent the
further use of the Services by you, including blocking your IP address.
If any term, provision, paragraph, condition, or other portion of this agreement – or the application
of these to any person, place, or circumstance – is held to be invalid, unenforceable, or void, the
remainder of this agreement and such term, provision, covenant, or condition as applied to other
persons, places, and circumstances will remain in full force and effect.
12. Governing Law
12.1 Transactions for Property Located in the State of Maryland
These Terms and Conditions will be governed by and construed under the laws of the State of
12.2 Transactions for Property Located in the District of Columbia
These Terms and Conditions will be governed by and construed under the laws of the District of
By bidding at an auction, whether present or by agent, by written bid or otherwise, bidders shall be
deemed to have consented to the jurisdiction of the State and Federal courts of the State of Maryland.
14. Arbitration and Disputes
By using the Services of Ashland Auction Group, you irrevocably agree that:
a) any dispute resolution proceedings will be conducted only on an individual basis and not in
a class, consolidated or representative action.
b) any arbitration between you and us, to the extent necessary, will be conducted in Baltimore
County, Maryland, and you waive any right to claim that such location is an inconvenient
forum. You agree not to sue us or bring arbitration in any other forum.
c) the arbitration will be conducted in English.
d) a single independent and impartial arbitrator will be appointed pursuant to the rules of the
American Arbitration Association.
prevailing party, if any, the costs and attorneys’ fees reasonably incurred by the prevailing party in
connection with the arbitration. If the arbitrator determines a party to be a prevailing party under
circumstances where the prevailing party won on some but not all of the claims and counterclaims,
the arbitrator may award the prevailing party an appropriate percentage of the costs and attorneys’
fees reasonably incurred by the prevailing party in connection with the arbitration.
15. Entire Agreement
agreements relating to the same subject matter.
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